Reference Guide for 642-427 Exam
642-427 exam or Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0) exam is also commonly known as TVOICE v8.0 exam. This is an authorized certification from Cisco System. This exam directly replaces 642-731 exam, which has been revoked now. Delegate is required to pass this exam in order to achieve (CCNP) Cisco Certified Networking Professional VOICE certificate. Concept and Objectives Main objective of the exam is to provide the knowledge of troubleshooting process of Cisco Unified Communication Systems and Solutions in various Implementations. In addition to troubleshooting process it also provides in-depth awareness of available tools, triage, and accessible resources including troubleshooting of dial plan and globalized call routing. Ideal Aspirants Ideal candidate for this exam are technical support professionals and engineers of Cisco Unified Communication v8.0 solutions. It is strongly recommended that an aspirant must have at least one year of hands-on experience and comprehensive awareness of entire product documentation. 642-427 Course Outline
For detailed list of exam topics please consult blueprint released by Cisco Learning. It is available at Cisco’s website. Registration and login is required to view the details of exam topics. Questionnaire Questionnaire consists of sixty to seventy items. Questions are multiple options requiring a single response or multiple options requiring multiple answers. Answers are considered correct if all required choices are marked. Partial responses will be considered as incomplete and incorrect answer. Exam is approximately ninety minutes long. This course is available in English and Japanese languages. Exam Registration Process Registration for this course is offered at The Pearson VUE Testing Centers. Following is the link for this exam’s online registration. Credentials and fees will be processed online. Pearson VUE Testing Centers manages these exams. Pearson VUE Testing Centers are sited in 165 different cities of Canada, United States of America, North America, Europe, and Asia Pacific and around the world. Please contact Pearson VUE for additional information on this exam. Pearson VUE offers locater facility, which is accessible at its web site. Locater will help you find nearest Pearson VUE Testing Center. When aspirant complete exam and get a passing score he/she will receive certification through email. The testing centre delivering the exam collects course fee and it may vary from one venue to other. 642-427 Preparation Tips Cisco delivers exclusive training for preparation of this exam. A list of comprehensive courses is available at the Cisco Learning Partners. (Trainer-led Classroom Training courses) are also available for the preparation of this exam. Contact Cisco Learning for further information regarding classes and scheduling. It is suggested to review training stuff before exam. Many questions have to be responded with precise and indirect orientation of the exercise material. It is vital to test your skills and knowledge of the subject matter before taking this exam. Candidate will have to be entirely familiar with the contents and concepts of course prior to taking exam. Some recommended press training material and courses are also available and can be found at the Cisco Press. Following are strongly recommended course for the preparation of this exam.
• Cisco Unified Communication Troubleshooting v8.0 or (TVOICE v8.0)
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