KPO-The Booming Sector in India
The buzzword for the coming year, 2007, is considered to be KPO (Knowledge process outsourcing) for India.
In today's world where a competitive environment works, companies tend to focus on their specialization or core-competency fields. The remaining work is outsourced to other companies. This technique adopted by companies helps them not only to grow but also to reduce costs.
The worldwide KPO market is projected to grow at a CAGR (cumulative annual growth rate) of about 46%, from USD 1.2 billion in 2003 to USD 17 billion in 2010. India, by 2010, may become the most costly hub in the world to provide low-end services at low costs.
BPO's focus on implementing standardized routine procedures whereas KPOs involve operations that require advanced search of information, interpretation, technical skills, analytical plus some decision-making & judgment.
KPO is a fresh and new creator of jobs in India. It is approximated that currently, the number of employments created by outsourcing, particularly call center jobs, is around 180,000. By the year 2010, it is estimated that call center outsourcing would not create about 50% of the jobs.
The growth in the KPO sector is large. Only companies having domain expertise, strong pedigree, and clean hub on high-end room, a practical solution course and a joint mindset will come out as winners.
India is all set to meet the rising sector's challenges & thus, to be the global KPO hub!
For further information on KPO industry, read the report "KPO-The New Outsourcing Avenue for Indian BPO Market" published by RNCOS at: http://www.rncos.com/Report/EST09.htm
RNCOS is an industry leader in the field of online business research. We specialize in industry research on various business verticals. To read our other reports, visit us at: http://www.rncos.com/Report.htm or email us at info@rncos.com
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