US ON TOP. Outsourcing to India
As per computer-business-review.com "The US slice of the Indian offshoring pie in 2004 was 78% as compared to the UK’s 17%. The rest accounted for the remaining 5%, according to Datamonitor, "The Future of Contact Center Outsourcing in India and the Philippines"
The UK's share had grown markedly in the past 18 months “with a number of high-profile financial institutions moving their call center operations into the country. As pressure mounts on executives in domestic markets to deliver further cost-savings, so that share is set to increase. Nevertheless, the vast majority of firms outsourcing to India going forward will still be US based, although there is evidence that the Philippines will prove to be a significant competitor to India for US outsourcing work.”
To know more about this plz visit:http://www.offshoreoutsourcingworld.com
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