1300 or 1800 – Which One Suits Your Business Best?

You may have heard about 1300 and 1800 numbers and may be confused about the difference between the two. If you are a business owner, it is essential to own either 1300 numbers or Australian toll free numbers because it greatly helps in promoting your business. To give you a more concrete idea, 1800 numbers in Australia are toll free numbers wherein callers from all over the country can call with no fees levied to them. 1300 numbers, on the other hand, charge callers with a local call rate when a landline is used.

If you are wondering how vanity numbers can help your company achieve your goals, here’s an article to help you decide. Client inquiries are important in all kinds of business. These inquiries will mostly come in the form of phone calls which means that your number plays a vital role in marketing your products and services. You have to make sure that your clients will not have a hard time contacting you and that they can easily remember the numbers they can call to pick up information about your business.

To compare the two, if your business entails only few inquiries for potential clients, 1300 numbers providers can help your business with this because 1300 numbers entails local call rates to all callers. However, if your type of business requires many possible inquiries, 1800 numbers is more appropriate because it is free of charge when a landline is used. Customers will be more encouraged to make longer calls and ask as many questions as possible. It should be noted though that different call charges apply to both 1300 and 1800 numbers if a mobile phone is used.

Both inbound numbers offer live answering Australia. Other features are also similar such as call splaying, fax to email, voice to email, and call recording. If you are always on the go and would like to divert calls to ensure that customer inquiries are answered, call routing service providers can help you. This may be enjoyed too via 1300 or 1800 numbers. Call routing enables you to benefit from the following: area dependent routing, call distributor routing, call screening/call barring, days of week/year routing, origin based routing, state based routing, time based routing, and time of day routing.

1300 and 1800 numbers in Australia offer flexibility in all types of business. This flexibility yields unbelievable improvement in sales so if you would like your business to have a competitive advantage, call a reputable inbound number provider now like VTelecom and start growing your business.

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