Managed Document Review: An Overview


by Cathy Hiycks

Law firms often have a team that specializes in managed document review. Other companies often use their services to handle their own mounds of paperwork. Knowing and understanding what managed document review is can help you decide if you want to become involved in hiring a service for managed document review or whether you want to become part of a team yourself! You might be wondering exactly what it is and how it works.

Define it for me, please?

Managed document review is a system that uses both tracking and security so that they can manage documents. The idea behind the complex system is that you will be able to find the documents you need efficiently and be able to easily track changes that are made to them. The security comes in with keeping an eye on the accessibility of these documents. Who can view them? Who can make changes? The attorneys and paralegals that often head these teams are in charge of making sure that security knows the answers to these questions.

That seems complicated. What can it handle?

Whether you have followed the example of the modern day and are using electronic documents or whether you're still following the old-school days and keeping everything on paper, you can use the service of a managed document review.After all, all law firms are different - they're all going to have different needs. Whether you are involved in a simple business deal or a complicated divorce that has taken a lot of research and time, you can use this service to keep your work well taken care of.

Is there a standard price?

In the United States, the average fee for a managed document review team will range from $25 to $55 an hour. While that's a huge difference, there are still other international companies that will offer a flat fee for the service or a lower or higher dollar amount. It's going to come back to the documents in question and how complicate the review is going to be. Check out different companies and get multiple quotes.

What should I know about picking a team?

It can be scary to finally pick out a managed document team. You might be worried about choosing wrong or not taking everything into account. One thing to remember though is that security is the key! You need a team that is going to be professional with their security. External security can seem the simpler route: locked filing cabinets and a strict process for knowing who can and can't view those files. Internal security is something completely different. Internal manages the online documents and that can be tricky. They have to be prepared for hacking, viruses, and cyber-attacks. Know your team's limits.

Hiring a managed document review team can be a fulfilling, time-saving decision; just make sure you know everything possible about it first!

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