Choosing the Right Repair Shop

by Stan Adamick

No matter what you drive--sports car, family sedan, pick-up, or mini-van, when you go in for repairs or service, you want the job done right. The following advice should take much of the guesswork out of finding a good repair establishment.

I. Preliminaries

Don't just drop your vehicle off at the nearest establishment and hope for the best. That's not choosing a shop, that's merely gambling.

Once you choose a repair shop, start off with a minor job; if you are pleased, trust them with more complicated repairs later

II. At the Shop

The backbone of any shop is the competence of the technicians.

III. Follow-Up

A Word about ASE

Perhaps years ago, a shade-tree mechanic whose only credentials were a tool box and busted knuckles was enough. But today's quality-conscious consumers demand more.

The independent, non-profit National Institute for Automotive Service Excellence (ASE) conducts the only industry-wide, national certification program for automotive technicians.

Consumers benefit from ASE's certification program since it takes much of the guesswork out of finding a competent technicians.

ASE certifies the competency of individual technicians through a series of standardized specialty exams (brakes, transmissions, engine repair, ect.)

ASE CERTIFIED

We employ technicians certified by the National institute for AUTOMOTIVE SERVICE EXCELLENCE. Let us show you their credentials

Certified technicians are issued pocket credentials listing their area(s) of expertise and usually wear blue and white ASE shoulder insignia, while employers often post the ASE sign on the premises. There are over a quarter million ASE technicians at work in every type of repair facility.

This publication has been reviewed by the Environmental Protection Agency. Distribution of this document does not constitute or imply EPA endorsement of any ASE service.

National Institute for AUTOMOTIVE SERVICE EXCELLENCE 
13505 Dulles Technology Dr. 
Herndon, VA 22071



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