How to Use Communication to Drive Staff Performance

In the workplace, communicating effectively with employees can help them improve their job performance. Whether you need employees to complete tasks on time or ensure that they're meeting their client's needs, letting them know what you expect and working with them to reach their job goals is the reason why some managers are more successful than others.

Meet with Your Staff

Meet with the members of your staff on a quarterly or monthly basis to discuss recent projects they've worked on. Review goals they may have made last quarter to see if they've met them. Set new goals for productivity and determine the best ways for the employee to meet their goals. You can create individual goal sheets or ask staff members to create a list of accomplishments and work-related goals. If employees are having difficulty meeting these goals, re-evaluating these goals or adjusting them may be necessary. Common reasons why employees fall behind on work related goals include:

* Inadequate training * Lack of time * Self-confidence issues

By talking to employees and addressing issues that are standing in their way, you can increase their performance level by providing additional training, freeing up their schedule, and boosting their self-confidence by acknowledging recent accomplishments. In addition to helping staff members create and complete goals, you should give advice and counsel to those who want to earn promotions or take on additional responsibilities.

Review the Tasks of Each Staff Member

Reviewing the number of tasks each member of your staff has to complete during the day can give you a good view of what to expect from them. If you want to increase staff performance, limiting the number of daily tasks, finding ways to make the office more efficient or hiring additional employees may help. Communicating your concern and asking for employee input is a good way to involve everyone in the process. Only when employees take ownership of their jobs will they want to improve their job performance and help others at the same time. Show that you are doing everything you can to ensure each staff member is successful during the workday.

Recognize the Achievements of Staff Members

Showing recognition by including staff members names in the company newsletter, hosting an employee party or sending a note of congratulations are all ways that you can communicate your appreciation and share in your employee's success. While you shouldn't overindulge your staff, it's important to make sure they feel appreciated. Many companies host an annual party or picnic where employees can bring their families. These are fun events that celebrate each person's contributions to the company.

Consider Your Role as Manager

Are you unrealistic in your expectations of your staff? Do you offer support when needed? Do people enjoy working with you? If you're unsure about the answers to these questions, you should examine how you manage others and how you communicate your expectations. If you need to make improvements, consider taking a management course or meet with other managers to discuss their management styles.

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